SEALA 2, DAY 8
Happy Anniversary, Anand and Anu!
When you got married, you surely never dreamed that one day you would have so many sons and daughters from so many nations to congratulate you and wish you every joy!
P.S. Awesome batik clothing!
Bill introduces today's negotiation exercise: it dramatizes, in game form, the approaches available for finding common ground, and the risks of pursuing a negative strategy. By ancient SEALA tradition, transmitted across generations, the teams pitted against one another are named Coral vs. Snake, Star vs. Fish, and Sea vs. Horse.
Snake has bid and waits to hear Coral's counter-bid. Will the other side try to outflank them, or maintain trust for the greater good?
Mr. Coral puts on a poker face...
... but he must endure the gaze of those cold, hypnotic Snake eyes.
Star (Basu) explains to Fish (Sarika) why his team's position and proposals are altogether fair, just, correct, appropriate, sweetly reasonable, excellent, optimal and admirable. Vickie (left, camouflaged as a rose bush) discreetly listens in.
Gunfight at the O.K. Corral.
Negotiation at the K.L. Resort.
Sea (Top) proposes a win-win outcome – assuming that both teams can agree to, and uphold, an integrity pact. Top is a simple, honest Thai farmer. You can trust Top.
Vijay floats the proposal to his team-mates at Horse headquarters (the stable?). The proposal is accepted, and Sea and Horse end up on equal footing.
Post-mortem of the exercise.
Recriminations between friends will blow over soon. But the point (demonstrated, here, at the end of Susan's finger) is that breaches of trust for the sake of short-term gain carry longer-term consequences.
SEALA Masterpiece Portrait #3:
"The Negotiators."
* * *
A moment to take stock. Transformative lessons and ideas have been arriving thick and fast during the last eight days. Anand steps back to remind us of the overall architecture of the program, and to clarify how the next building block – operational excellence, the art of doing more with less – fits into the whole.
Manufacturing simulation. SEALA is turned into a dysfunctional factory producing horrid little things called widgets. Workers sign up for their jobs in a scrum.
During the last eight days many of the participants have been overheard to say that they are "happy," "excited," "enjoying the SEALA workshop." A number have been observed smiling. A spell in the widget factory should quickly put an end to all that.
Quality-Control Officer Ayesha! Wipe that grin off your face!
Arundhati seems appropriately confused about what's going on. Excellent: the simulation is working.
A stalled paint department that's not doing any painting. That's what we like to see! Keep up the good work, Noreeta.
Calling security – intruder alert! Basu is exhibiting unmistakable signs of enjoying the simulation. David and Shawnn escort him off the factory floor as a disruptive influence.
However, the situation in this factory cannot continue. Look at our surly customer, dissatisfied with the long wait for his widgets and cross about their lousy quality.
Operational excellence to the rescue!
Yes to value-adding activities!
Revamp the process!
Tita gives two thumbs up for operational excellence! The atmosphere of waste and futility is lifted. With intelligent leadership and streamlined planning, we can turn out top-quality widgets until the cows come home. Most importantly, we've got the SEALA participants smiling again.
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